Meet Your GMP Sales Team

Ted Clemens, Director of Sales -- Ted was originally responsible for GMP sales in the Northeastern U.S., and subsequently held the titles of Senior Sales Representative and Sales Manager. He joined GMP in 1986 after working for two years for Graybar Electric, in New York and Los Angeles. Ted holds a BS degree in Industrial Management from Purdue University. Ted can be reached by phone at 215.357.5500 ext 277 or email at tclemens@gmptools.com.

Frank V. Zaccone, Eastern Regional Sales Manager -- Frank is responsible for all sales activity throughout the Mid-Atlantic and Mid-Western States. Frank has been with GMP for the past 20 years (1986) and has worked extensively in all aspects of sales and customer support. Frank has been heavily involved in sales, technical support, new product development, field trials, and product standardization while managing his territory and beyond. Frank also works the various trade shows throughout the country, travels to visit with end users, and calls on contractors jointly with our distributors. Frank holds a BA degree in Business Adminstration from Beaver College. Frank can be reached by phone at 215.357.5500 ext 244 or email at fzaccone@gmptools.com.

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Frank McKeown, Customer Service Manager -- Frank is responsible for the Customer Service department and provides technical support for all the GMP product lines. He is also responsible for the planning and coordinating the manufacturing of the Adams Winch & truck accessory product line offered by GMP. A second generation employee in his 35th year at GMP, Frank has work experience in virtually every department in the company. Frank can be reached by phone at 215.357.5500 ext 251 or email at fmckeown@gmptools.com.

Gary Cassidy, Lead Sales Associate—Gary has been a key addition to GMP since joining our company in early 2012, as a Logistic Specialist and Manufacture Engineer. Gary was promoted to Sales Associate after showing great potential to contribute more to the GMP team. Gary has been working extensively in all aspects of sales and customer service support since 2013 providing technical support to all customers. Gary also has represented GMP at various trade shows and demos throughout the local area to meet end users and distributors. Gary also holds AA degree in Business Management from Phoenix University and served four years in the United States Navy. Gary can be reached by phone at 215.357.5500 ext 291, cell 215-915-0597 or email at Gcassidy@gmptools.com.

Mike Cantlin, Field and Technical Service Specialist— Mike has been with the company since 2015 and recently was promoted from Customer Service to Field and Technical Service Specialist.  Mike is responsible for handling majority of the field and technical service issues.  Mike trouble shoots problems for customers over the phone and in the field when necessary, while also assuring that the customer orders the right product before they purchase one of GMP’s units.  Mike also assists in putting new units into service for new customers as needed.  Mike assists in the repairing of the Fiber Blowing machines once they arrive into the building.  Michael has a Bachelor’s Degree in Business Management from Kutztown University.
Mike can be reached by phone at 215.357.5500 ext 269 or email at mcantlin@gmptools.com.

Mary Konopka, Logistics and Customer Service — Mary works in the sales department where she reports to Frank McKeown. Her job responsibilities include taking and helping customers with their orders and finding the most rapid and economical way of shipping our products to our customers. An employee since 1984, Mary has a lot of experience to draw from. She is the go-to person in the department when there's a issue. Mary can be reached by phone at 215.357.5500 ext 201 or email at mkonopka@gmptools.com .

Carmen Martinez, International Customer Service -- Carmen works in the sales department where she reports to Frank McKeown. Her job responsibilities include taking and helping international customers with orders and managing the maze of paperwork required for international shipping. Carmen is fluent in Spanish. Carmen earned her degree from Philadelphia Community College. Carmen can be reached by phone at 215.357.5500 ext 245 or by email at cmartinez@gmptools.com.

Bridget Gavaghan, Customer Service -- Bridget works in the sales department where she reports to Frank McKeown. Her job responsibilities include taking and helping customers with orders and also as a backup for Kathy Brooks processing Craftworktools orders. Bridget comes from the Restaurant Industry. Her most recent position was with Cosi in center city Philadelphia as a General Manager. Bridget earned BA from Southern New Hampshire University in liberal arts. Bridget can be reached by phone at 215.357.5500 ext 267 or by email at bgavaghan@gmptools.com.

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Edward Wu (Wu Xiao), Sales Far East -- Representing GMP in China from its Shanghai Sales Office, Edward is in charge of business development and marketing activities in PRC. He has more than 8 years of working experience in the telecommunications and CATV industries, in both the US and China. Edward co-founded Telligent Marketing Consultants in Shanghai and also serves as an independent advisor for telecommunications and internet industries at Gerson Lehrman Group, New York. Edward holds a MS degree in Finance and a BA degree in Business Administration from the University of Wisconsin-Madison. Edward can be reached by phone (Shanghai office) at 86 21 63862290 or by email at shanghai@gmptools.com.

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Russ Risko, Marketing Communications -- Russ is responsible for the creative development and coordination of all advertising, marketing and media relations on behalf of GMP. His relationship with GMP has spanned more than 30 years, managing nearly every aspect of the company's marketing communications. Russ holds a BFA degree in Marketing Communications from Temple University. Direct all inquiries concerning promotion, media relations and publicity to Russ at 215.343.6565 or by email.

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